Industries

Automation blueprints for every asset-intensive operation.

The industry is different. The pattern is the same. An event occurs, no workflow fires, the business pays the cost.

Automation Blueprints for Energy and Utilities

Grid and asset events fire continuously. Most utilities only act after the consequence, unplanned downtime, maintenance backlog, customer complaints, has already occurred. The event was recorded. The workflow was not.

Example event

Bearing temperature sensor on Asset A7 exceeds threshold at 14:32. Pattern consistent with early-stage failure. Predicted unplanned downtime in 18 days if no intervention is made.

Outcomes: Unplanned downtime reduced, maintenance cost controlled, asset lifecycle extended

Workflow that should fire

1
Classify event severity and asset criticality tier automatically at point of detection
2
AI analysis: match against historical failure patterns at 94 percent confidence
3
Auto-generate maintenance work order in EAM or ERP system without manual input
4
Dispatch nearest qualified technician with parts inventory pre-check completed
5
Record the event, intervention, outcome and cost in your system of record

Automation Blueprints for EV and Mobility

Fleet health data is generated continuously but acted on reactively. By the time a vehicle is taken off road, the data that predicted the failure has been sitting unresponded to for days and the consequence is already locked in.

Example event

Fleet vehicle battery health score drops below long-distance route threshold. Predicted range degradation confirmed. Six days before scheduled high-utilisation route departure.

Outcomes: Vehicles serviced before failure, routes protected, fleet utilisation improved

Workflow that should fire

1
Detect battery health threshold breach against the route schedule calendar automatically
2
Cross-reference fleet dispatch schedule for full impact window and severity assessment
3
Auto-schedule service appointment before departure date without requiring manual check
4
Notify driver and fleet manager simultaneously with the recommended course of action
5
Update fleet availability in dispatch system and trigger route re-assignment if required

Automation Blueprints for Logistics

SLA breach risk is detectable hours before it becomes a breach. Most logistics operations only respond after the breach has occurred, triggering expensive escalations and customer compensation that were entirely preventable.

Example event

Shipment tracking deviation detected. Projected delivery six hours outside SLA window. Six hours before the breach. No workflow currently fires at this detection point.

Outcomes: SLA breach prevented, customer notified proactively, carrier accountability improved

Workflow that should fire

1
Detect deviation and calculate SLA breach probability and time to breach window
2
Identify alternative carrier or route options automatically from the pre-approved list
3
Trigger re-routing approval workflow to operations team with the recommended option highlighted
4
Proactively notify customer with updated ETA before they notice the delay has occurred
5
Log event, action taken, outcome and cost impact to the carrier performance scorecard

Automation Blueprints for Financial Services

Risk indicators are generated continuously but most financial institutions still run monthly review cycles on data that changed last week. The gap between detection and response is where credit losses and compliance failures happen.

Example event

Customer payment pattern shifts in a way that correlates with 78 percent probability of default within 45 days. Detected in real time via transaction analysis. Currently reviewed in monthly cycle.

Outcomes: Early warning to relationship managers, credit loss reduction, compliance breaches prevented

Workflow that should fire

1
Detect payment pattern shift and run AI risk classification immediately in real time
2
Cross-reference with portfolio exposure, covenant terms and existing credit limits
3
Alert relationship manager with recommended intervention brief and available options
4
Trigger compliance review workflow if regulatory thresholds are crossed by the event
5
Record the decision, intervention and outcome in your risk management system

Automation Blueprints for Manufacturing

Production anomalies are visible in data before they become quality failures. Most manufacturers respond to the failure rather than the event data because the event was never mapped to a workflow that could act before the defect occurs.

Example event

SPC chart detects production line drift at two standard deviations from baseline. No defective unit has been produced yet. Supervisor check is scheduled for end of shift in four hours.

Outcomes: Quality failure prevented before first defect, OEE improvement, line supervisor response time reduced

Workflow that should fire

1
Detect SPC drift reading and classify against process control parameters immediately
2
AI root cause analysis against historical failure patterns and current material batches
3
Alert line supervisor with a specific process adjustment recommendation without delay
4
Trigger quality hold workflow automatically if the confidence threshold is exceeded
5
Notify supply chain if incoming material input is identified as a contributing root cause

Automation Blueprints for Hospitality and Travel

High-value customer events are generated continuously. Inquiry abandonment, booking hesitation, complaint escalation patterns. Most hospitality businesses respond hours after the window has closed and the guest has moved on to a competitor.

Example event

High-value group inquiry received outside business hours. No response after 15 minutes. Historical data shows 62 percent booking abandonment after 30 minutes without any contact made.

Outcomes: Revenue recovered, response time reduced to under two minutes, booking conversion improved

Workflow that should fire

1
Classify inquiry value and urgency tier at point of receipt before any delay can occur
2
Auto-send personalised acknowledgement with availability snapshot within two minutes
3
Escalate to on-call sales manager if no human response is made within 15 minutes
4
Trigger rate intelligence check against competitor availability and current pricing data
5
Record the outcome booked, abandoned, or converted in your revenue management system

Your industry

Every industry has events no one has automated yet.

The pattern is the same across every industry. An event occurs, nobody designed a response, the business absorbs the cost. We document these patterns in the repository and build the automations for organisations ready to act on them.

Book an industry event audit

The before and after

What changes when events start triggering workflows.

One business event is identified, blueprinted, automated, and handed over. Built on your systems. Owned by your team. We step back and you run it.

Browse the event library Read the full point of view